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What common messages mean, and how to fix each one.
- My ad account is not listedWhy an ad account can be missing from your assistant's list, and how to add it.
· 2 min read
- Reconnect an ad platformWhen a platform stops accepting Adplane's sign-in, reconnecting from your accounts page fixes it.
· 2 min read
- Google Ads asks whether a campaign has EU political adsGoogle refuses some changes to a campaign until it has an answer to the EU political ads question. Answer it once in Google Ads.
· 2 min read
- Meta Ads error 2490408: performance goal isn't availableMeta refuses an ad set whose performance goal does not fit the campaign's objective. Adplane adds the goals that do.
· 2 min read
- Microsoft Ads needs an administrator's approvalSome organizations let only an administrator approve apps for work and school accounts. Send them the link Adplane gives you, then connect again.
· 2 min read
- TikTok Ads needs an identity to run adsEvery TikTok ad runs under an identity, and ads on TikTok itself need a TikTok account linked to your ad account.
· 2 min read
Something else? Write to support@adplane.ai with the message you see and the platform it came from.
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